Privacy Policy

Last Update: 1st July 2024

Base2Fusions Ltd ("Base2Fusions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.base2fusions.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, email address, phone number, and any other information that you voluntarily provide to us when you register to submit an inquiry through our ticketing system. This information is collected when you fill out forms on our website or communicate with us via email.
Usage Data: Information automatically collected about your usage of the Site may include your IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. This data helps us understand how visitors interact with our website and improve our services.
Cookies: Like many websites, we use cookies to enhance your experience on our Site, to collect anonymous traffic data, and to improve our services. Cookies are small data files stored on your browser that may include an anonymous unique identifier. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, if you do so, please note that some parts of the Site may not function properly.

2. Use of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
To Provide and Manage Services: To provide, operate, and maintain our services, including handling and responding to your requests submitted through our ticketing system.
To Improve Our Services: To understand and analyze how you use our services and to identify areas for improvement, including the effectiveness of our marketing campaigns.
To Communicate with You: To communicate with you, mainly directly through customer support service, to provide you with updates when necessary.
To Comply with Legal Obligations: To comply with legal obligations and resolve any disputes that we may have.

3. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We regularly review our security procedures to consider appropriate new technology and methods. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights:
Depending on your location, you may have the following rights regarding your personal information:
Access: You have the right to request copies of your personal information.
Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure: You have the right to request that we erase your personal information, under certain conditions.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Objection to Processing: You have the right to object to our processing of your personal information, under certain conditions.
Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes to this Privacy Policy by updating the date the changes are effected.

7. Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Base2Fusions Ltd
PO Box 7129 00200
City Square, Nairobi
Email: contact[et]base2fusions.com