Privacy Policy

01Introduction

Base2Fusions ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit this website (the "Site"), in line with the Data Protection Act, 2019 of Kenya and its subsidiary regulations.

02Data Controller

Base2Fusions, headquartered in Nairobi, Kenya, is the data controller responsible for personal data collected through this Site. For any questions or requests regarding this Policy, contact us through our Contact page.

03Information We Collect

We may collect the following categories of information:

• Information you provide directly — such as your name, email address, phone number, company name, and any details you share when you contact us, request a quote, or email us;
• Automatically collected information — such as your IP address, browser type, device information, pages visited, and time spent on the Site, collected through cookies and similar technologies;
• Communications — records of correspondence if you contact us by phone, email, or through the Site.

04How We Use Your Information

We process your personal data for the following purposes:

• To respond to your enquiries and provide requested information about our services;
• To prepare proposals, quotations, and to deliver contracted services;
• To maintain, secure, and improve the functionality of the Site;
• To comply with our legal obligations under Kenyan law;
• To communicate with you about our services, where you have consented to receive such communications.

05Legal Basis for Processing

We process your personal data on the basis of your consent, the necessity of processing to take steps at your request prior to entering into a contract, our legitimate business interests, or compliance with a legal obligation, consistent with the Data Protection Act, 2019.

06Cookies

The Site uses cookies to remember your preferences (such as your cookie consent choice) and to help us understand how the Site is used. You can control or reject non-essential cookies through the cookie banner shown on your first visit, and most browsers also allow you to manage cookies through their settings.

07Sharing of Information

We do not sell your personal data. We may share information with:

• Trusted service providers who support our operations (for example, hosting, email, or analytics providers), under obligations of confidentiality;
• Regulatory or governmental authorities, where required by law;
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to equivalent protections.

08Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements under Kenyan law.

09Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10International Transfers

As we serve clients across Eastern Africa and internationally, personal data may occasionally be transferred to or accessed from outside Kenya. Where this occurs, we take steps to ensure such transfers comply with the requirements of the Data Protection Act, 2019, including ensuring adequate levels of protection.

11Your Rights

Under the Data Protection Act, 2019, you have the right to:

• Be informed of the use to which your personal data is to be put;
• Access your personal data held by us;
• Request correction of inaccurate or outdated personal data;
• Request deletion of your personal data, subject to legal exceptions;
• Object to or restrict the processing of your personal data;
• Request data portability, where applicable;
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us through our Contact page. You also have the right to lodge a complaint with Kenya's Office of the Data Protection Commissioner (ODPC) if you believe your data protection rights have been infringed.

12Children's Privacy

The Site is intended for business use and is not directed at children. We do not knowingly collect personal data from children.

13Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page reflects the most recent revision.

14Contact Us

For questions, requests, or complaints about this Privacy Policy or our handling of your personal data, please contact us via the details on our Contact page.